How to delete your data

1. Disconnect Instagram (self-serve)

From Settings → Connected accounts → Danger zone, click Disconnect. This immediately revokes and deletes your encrypted Instagram access token — EchoMe can no longer read or reply to your DMs and comments from that moment on. Your persona and message history are kept for up to 30 days in case you reconnect, unless you request full deletion as described below.

2. Request full account deletion

Self-serve full account deletion is coming soon. Until then, email support@echomeapp.com from the address on your account (or include the Instagram handle you connected) and ask us to delete your account. We'll confirm and complete the deletion within 30 days.

3. What gets deleted

• Your Instagram access token (encrypted credentials)
• Your voice/persona data and training examples
• Your DM and comment history, and any AI-drafted replies
• Your EchoMe account record

4. Revoking access from Instagram directly

You can also revoke EchoMe's access at any time from Instagram's own settings (Settings → Apps and Websites). This immediately stops EchoMe from accessing your account, but we recommend also disconnecting from EchoMe's Settings page, or emailing support@echomeapp.com, to make sure your data on our side is removed too.

5. Questions

Email support@echomeapp.com with any questions about this process.